Terms of service

Agreeing to these terms

These terms are between you and Bluewave Labs and cover the Checkmate Connect cloud service. By creating an account or using Connect you agree to them. If you use Connect for an organization, you confirm you can accept these terms on its behalf.

What Connect provides

Connect adds remote access, encrypted off-site backups and an outside watchdog to a Checkmate server you run yourself. The Checkmate software is separate and remains licensed under AGPL-3.0. Nothing here limits your rights under that license.

The beta

Connect is in beta and free to use while the beta lasts. Features and limits may change and the service may be interrupted. There is no uptime commitment. We will give you at least 30 days' notice by email before any charge applies, and we will never bill you without your agreement to a paid plan.

Your account and credentials

Give accurate account details and keep your password and server credentials private. You are responsible for activity under your account. Tell us promptly if you think either has been compromised, and revoke the affected server from your dashboard.

Your responsibilities

• Anyone can reach your remote address, so protect your Checkmate login with a strong password.
• Keep your backup recovery key safe. We don't have a copy and can't restore backups without it.
• Test your backups. Connect is not a guarantee that a backup can be restored.
• Make sure you have the right to monitor the systems you connect and the data you send through Connect.

What you may not do

• Break the law or infringe anyone's rights using Connect
• Host phishing, malware or content unrelated to running Checkmate through your remote address
• Attempt to access another customer's server, address, data or account
• Probe, overload or bypass the limits of the service
• Resell Connect without our written agreement

Your data

You keep all rights to your data. You allow us to carry and store it only as needed to provide Connect. The privacy policy explains what we collect and how we handle it.

Ending your use

You can stop at any time by removing the enrollment in Checkmate and deleting your account. Deleting your account deletes your stored backups, so restore anything you need first.

We may suspend or close an account that breaks these terms or puts the service or others at risk. Where we reasonably can, we will give notice first. We may end the beta or the service with at least 30 days' notice so you can retrieve your backups.

Disclaimer

Connect is provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We don't promise it will be uninterrupted or error-free, that every alert will be delivered or that every backup can be restored.

Limit of liability

To the extent the law allows, Bluewave Labs is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or business. Our total liability is limited to the amount you paid us for Connect in the 12 months before the claim. Nothing here limits rights that can't be limited by law.

Changes and governing law

We may update these terms and will email you about material changes before they take effect. Continuing to use Connect after that means you accept them. These terms are governed by the laws of the Province of Ontario, Canada.

Contact

Questions go to Bluewave Labs at hello@bluewavelabs.ca.